Website Support

Support Plans That Keep Your Website Running Smoothly

Flexible monthly support for updates, fixes, and ongoing improvements. Choose the plan that best fits your business.

Basic Support

£55 / month

Perfect for small updates and essential maintenance.

Included:

  • Bug Fixes
  • SEO Setup
  • Minor content updates
  • Up to 2 hours per month
  • Client Portal Access
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Standard Support

£85 / month

Ideal for growing businesses that need regular support.

Included:

  • Everything in Basic
  • Priority support
  • Regular content updates
  • Performance checks
  • Up to 4 hours per month
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Premium Support

£145 / month

Best for advanced websites and ongoing improvements.

Included:

  • Everything in Standard
  • Faster response times
  • Ongoing optimization
  • Technical monitoring
  • Up to 8 hours per month
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What’s Included in Your Support Plan

We believe in being clear and transparent about what you’re getting each month. Here’s a breakdown of everything included in our support plans:

If something on your website stops working or isn’t behaving as it should, we’ll investigate and fix it as part of your plan.

We ensure your website is properly structured for search engines, including basic on-page SEO, meta setup, and indexing support to help you get found online.

Need to change text, swap images, or update small sections of your site? We handle these quick updates for you.

Each plan includes a set number of support hours per month (e.g. 2, 4, or 8 hours). These can be used for updates, fixes, improvements, or small feature changes.
Unused hours do not roll over.

Access your own portal where you can submit support requests, track progress and communicate with us directly

Your requests are handled with higher priority, meaning faster turnaround times compared to basic plans.

We monitor your website’s performance and identify areas for improvement, helping keep things running smoothly.

Premium clients receive the fastest response and turnaround times for all support requests.

We continuously improve your website based on performance, usability, and best practices.

We keep an eye on your website behind the scenes to catch potential issues early and keep everything running reliably.

Support time includes things like:

Content updates
Fixes and troubleshooting
Small design tweaks
Adding simple features
Larger projects or full redesigns will be quoted separately.