Noventra Labs Ltd
Effective Date: 01 January 2026
These Terms and Conditions (“Terms”) govern the provision of services by Noventra Labs Ltd (“we”, “us”, or “our”) to you (“the client”, “you”).
By engaging our services, you agree to these Terms.
1. Company Information
Noventra Labs Ltd
Company Number: 17142002
Email: hello@noventralabs.co.uk
Website: www.noventralabs.co.uk
Registered in England and Wales.
2. Services
We provide:
- Website development
- Software development
- Ongoing support and maintenance
- Digital services as agreed with the client
All services will be outlined in a proposal, quote, or agreement before work begins.
3. Payment Terms
- The first monthly payment must be made upfront before any work begins
- Remaining payments are due monthly as agreed
- Payment terms are typically fixed-term contracts (e.g. 24 or 36 months) depending on the selected plan
Failure to make payments may result in action as outlined in Section 6.
4. Ownership of Work
- All websites and systems remain the property of Noventra Labs Ltd until the full contract value has been paid
- Upon completion of all payments, ownership will transfer to the client unless otherwise agreed
Until full payment is made:
- The client does not own the website or system
- Access may be restricted if terms are breached
5. Project Scope & Revisions
- Services are delivered based on agreed specifications
- Reasonable revisions are included within the project scope
- Additional work outside the agreed scope may incur extra charges
6. Non-Payment
If a client fails to make payments:
We reserve the right to:
- Suspend the website or service
- Take the website offline
- Terminate access to the system
- Retain ownership of all work completed
- Continue to pursue outstanding payments under the agreed contract
7. Refunds
- Payments are generally non-refundable
- Partial refunds may be issued at our discretion in exceptional circumstances
8. Client Responsibilities
The client agrees to:
- Provide all required content (text, images, branding, etc.) in a timely manner
- Ensure that any materials provided do not infringe on third-party rights
- Communicate promptly to avoid project delays
Delays caused by the client may impact delivery timelines.
9. Ongoing Support
- Basic support and maintenance may be included within the monthly service
- Support is subject to reasonable use
- Additional or advanced support may be offered separately if required
10. Termination
- The agreement remains in place for the full contract term
- Early termination does not remove the obligation to pay the remaining balance
- Upon termination due to breach, services may be withdrawn immediately
11. Limitation of Liability
To the fullest extent permitted by law:
- We are not liable for any indirect or consequential loss
- Our total liability shall not exceed the total amount paid by the client
12. Third-Party Services
We may use third-party tools, hosting providers, or integrations.
We are not responsible for:
- Third-party outages
- External service failures
- Changes to third-party platforms
13. Intellectual Property
- We retain the right to showcase completed work in our portfolio
- Any third-party assets remain subject to their respective licences
14. Changes to These Terms
We may update these Terms from time to time. Updated versions will be published on our website.
15. Governing Law
These Terms are governed by the laws of England and Wales.
16. Contact
For any questions regarding these Terms: